Sheraton Lake Como Hotel
What Guests Say
staff was excellent to the customers. they serve only for the comfort of the customers. i also like a lot waitress with Down Syndrome, how she was behaved by the Sheraton Team and how much good quality of service she gave back to us. i will visit this hotel only for the hotel attitude giving disable people a great working environment.
Gozde
November 2022
I stayed at the Sheraton Como for five days as a base to tour the area and do some hiking. The staff were friendly and all the reception staff speak English. I was upgraded when I arrived (I'm a Marriott Bonvoi member), which was a nice touch, and my room was great - large, comfortable and with a wonderful view of the lake and mountains. The sound isolation was not perfect, but it was quiet enough. The bathroom was very clean. The hotel has very good facilities - an underground car park (EUR18 / day), a good fitness centre, an outdoor pool with loungers, etc. There are three restaurants, but only two were open when I was there - the casual dining place was shut, which was unfortunate. That said, the food and service at the Gusto restaurant was definitely worth a visit. The breakfast buffet was extensive. The hotel is about a 45 minute walk from Como centre (along the lake-shore), which suited me fine, but might be an issue if you are less mobile. You can borrow bicycles from the hotel, but personally I would not cycle on the busy, narrow roads in the area. The hotel is closer to Cernobbio (15-20 minute walk), where there is a good range of restaurants and a lovely public square on the lake. So long as you don't mind a bit of walking to get to places (parking in the whole Como area is busy) or you just plan to stay and use the hotel's extensive facilities I would definitely recommend the Sheraton Como.
Thehermitabroad
April 2022
The hotel was very comfortable and luxurious. The staff was lovely and the view at the pool was fantastic. Good road connections to elsewhere on the lake.
Salima
July 2023
Helpful staff, good facilities, comfortable room. Very good breakfast. Convenient location - 5 minutes walk to Tavernola ferry pier and 10 - 15 minutes walk to Cernobbio which has some very good restaurants. Good atmosphere/food at the poolside restaurant.
Nigel
September 2022
The hotel was located reasonably close to ferry service to Lake Como city centre. The hotel and staff are very courteous and helpful. Food was really good and the rooms are kept very clean. Karim at the concierge, Alice in in the front desk and Matteo in the restaurants were brilliant . Davide , the General manager was also very helpful. The restaurants serve very good food. We really liked out stay in Sheraton
Prem
June 2022
Loved the hotel and pool area outside was fantastic staff were fantastic and gave us so much information about how to see local attractions and bus ferry times etc
Uways
August 2023
The staff was great throughout! Pool Area staff were very very accommodating and friendly. Reception staff were helpful too. Although we had a car, we used the free shuttle to central Como and it was great, less hassle to park. The room was super clean, the bed was very very comfy, including the bathroom. Breakfast was great, continental and fresh. Although very busy, check in and check out were a swift transaction. Hotel is within 4 minutes walking distance to Lake Pier.
Elaine
July 2022
Room was clean and comfortable and the hotel staff were brilliant! Pool area was really nice and well kept. Parking was convenient and plenty of space. Didn’t eat on-site however as were only there for two nights but it was such a convenient walk into Cernobbio for dinners and activities. Hotel also gave us great recommendations for boat hire.
Joe
September 2023
Got an upgrade to a room looking out on the pool, was a good size and great view. Staff in the hotel were super friendly and helpful. Great pool in beautiful setting. Good location with a 15-min walk to Cernobbio, close to a supermarket and just a few mins walk to Tavernola ferry station. Kincho restaurant was great too.
Nicole
May 2022
The facilities of the hotel were amazing. We enjoyed the outdoor place so much. The breakfast was really good, with so many options.
Amin
August 2023
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