Sheraton Lake Como Hotel

I would like to extend my heartfelt thanks for the wonderful hospitality and service I received during my recent stay at your hotel. From the moment I arrived, I was impressed by the professionalism, kindness, and genuine care shown by your staff. Every detail — from the cleanliness of the room to the attentiveness of the team — made my stay truly enjoyable and comfortable. Your commitment to guest satisfaction is clear, and it truly made a difference. Thank you once again for making my visit memorable. I look forward to staying with you again in the future and will certainly recommend your hotel to others.

This is one of the best hotels I have stayed at. Firstly all the staff are a credit to the hotel very friendly, polite and helpful. The room was perfect, the spa was perfect, the gym was good, the breakfast was great with lots of options and the location is great with the Tavernola Ferry Terminal a 4 minute walk from the hotel and Cernobbio around a 15 minute walk. The pool was set in amazing gardens with the mountains providing the perfect backdrop. I would definitely stay here again.

The hotel is very nice. Rooms are clean. The bed and pillows are top tier quality. Breakfast is amazing.

Amazing stay! The staff was great, everyone was super nice and helpful during our whole stay. Special thanks for the nice birthday amenities in our room! The whole hotel service was above and beyond and even had higher standards than some of the 5-star hotels! We will definitely come back!

I stayed at the Sheraton Como for five days as a base to tour the area and do some hiking. The staff were friendly and all the reception staff speak English. I was upgraded when I arrived (I'm a Marriott Bonvoi member), which was a nice touch, and my room was great - large, comfortable and with a wonderful view of the lake and mountains. The sound isolation was not perfect, but it was quiet enough. The bathroom was very clean. The hotel has very good facilities - an underground car park (EUR18 / day), a good fitness centre, an outdoor pool with loungers, etc. There are three restaurants, but only two were open when I was there - the casual dining place was shut, which was unfortunate. That said, the food and service at the Gusto restaurant was definitely worth a visit. The breakfast buffet was extensive. The hotel is about a 45 minute walk from Como centre (along the lake-shore), which suited me fine, but might be an issue if you are less mobile. You can borrow bicycles from the hotel, but personally I would not cycle on the busy, narrow roads in the area. The hotel is closer to Cernobbio (15-20 minute walk), where there is a good range of restaurants and a lovely public square on the lake. So long as you don't mind a bit of walking to get to places (parking in the whole Como area is busy) or you just plan to stay and use the hotel's extensive facilities I would definitely recommend the Sheraton Como.