Sheraton Lake Como Hotel

I would like to extend my heartfelt thanks for the wonderful hospitality and service I received during my recent stay at your hotel. From the moment I arrived, I was impressed by the professionalism, kindness, and genuine care shown by your staff. Every detail — from the cleanliness of the room to the attentiveness of the team — made my stay truly enjoyable and comfortable. Your commitment to guest satisfaction is clear, and it truly made a difference. Thank you once again for making my visit memorable. I look forward to staying with you again in the future and will certainly recommend your hotel to others.

We brought our dog and I had requested a room on the ground floor but we were given a room on the fourth floor even though they said it would have a balcony you couldn’t let the dog on it as there was no way of stopping her from going all the way from one end of the communal balcony to the other. The first time I let her out she went straight into next door but luckily it was the housekeeper and not the guest. Also no bins outside for dog waste so had to walk out of the hotel grounds to find one. Overall the room was really comfortable especially the bed and the air conditioning was excellent which was very important as it was very hot when we were there. Bathroom also excellent and very clean and modern with ample towels and toiletries. One of the best highlights was the pool there was never a problem getting loungers or towels etc. Another highlight was the Kitchen restaurant this was exceptional everything about the experience the food the staff and the wine exceeded our expectations.

The hotel is very nice. Rooms are clean. The bed and pillows are top tier quality. Breakfast is amazing.

staff was excellent to the customers. they serve only for the comfort of the customers. i also like a lot waitress with Down Syndrome, how she was behaved by the Sheraton Team and how much good quality of service she gave back to us. i will visit this hotel only for the hotel attitude giving disable people a great working environment.

The hotel was very comfortable and luxurious. The staff was lovely and the view at the pool was fantastic. Good road connections to elsewhere on the lake.