Sheraton Lake Como Hotel
손님 리뷰
We brought our dog and I had requested a room on the ground floor but we were given a room on the fourth floor even though they said it would have a balcony you couldn’t let the dog on it as there was no way of stopping her from going all the way from one end of the communal balcony to the other. The first time I let her out she went straight into next door but luckily it was the housekeeper and not the guest. Also no bins outside for dog waste so had to walk out of the hotel grounds to find one. Overall the room was really comfortable especially the bed and the air conditioning was excellent which was very important as it was very hot when we were there. Bathroom also excellent and very clean and modern with ample towels and toiletries. One of the best highlights was the pool there was never a problem getting loungers or towels etc. Another highlight was the Kitchen restaurant this was exceptional everything about the experience the food the staff and the wine exceeded our expectations.
Brigid
2024년 7월
The hotel is very nice. Rooms are clean. The bed and pillows are top tier quality. Breakfast is amazing.
Cosmin
2024년 4월
staff was excellent to the customers. they serve only for the comfort of the customers. i also like a lot waitress with Down Syndrome, how she was behaved by the Sheraton Team and how much good quality of service she gave back to us. i will visit this hotel only for the hotel attitude giving disable people a great working environment.
Gozde
2022년 11월
I stayed at the Sheraton Como for five days as a base to tour the area and do some hiking. The staff were friendly and all the reception staff speak English. I was upgraded when I arrived (I'm a Marriott Bonvoi member), which was a nice touch, and my room was great - large, comfortable and with a wonderful view of the lake and mountains. The sound isolation was not perfect, but it was quiet enough. The bathroom was very clean. The hotel has very good facilities - an underground car park (EUR18 / day), a good fitness centre, an outdoor pool with loungers, etc. There are three restaurants, but only two were open when I was there - the casual dining place was shut, which was unfortunate. That said, the food and service at the Gusto restaurant was definitely worth a visit. The breakfast buffet was extensive. The hotel is about a 45 minute walk from Como centre (along the lake-shore), which suited me fine, but might be an issue if you are less mobile. You can borrow bicycles from the hotel, but personally I would not cycle on the busy, narrow roads in the area. The hotel is closer to Cernobbio (15-20 minute walk), where there is a good range of restaurants and a lovely public square on the lake. So long as you don't mind a bit of walking to get to places (parking in the whole Como area is busy) or you just plan to stay and use the hotel's extensive facilities I would definitely recommend the Sheraton Como.
Thehermitabroad
2022년 4월
The hotel was very comfortable and luxurious. The staff was lovely and the view at the pool was fantastic. Good road connections to elsewhere on the lake.
Salima
2023년 7월
We had a very pleasant stay to celebrate a birthday in the family. The entire team at the Sheraton went above and beyond to make our stay memorable and enjoyable. The breakfast was tasty and full of variety and the team made a very nice gesture to celebrate my wife's birthday.
Joshua
2024년 4월
Helpful staff, good facilities, comfortable room. Very good breakfast. Convenient location - 5 minutes walk to Tavernola ferry pier and 10 - 15 minutes walk to Cernobbio which has some very good restaurants. Good atmosphere/food at the poolside restaurant.
Nigel
2022년 9월
The pool area was very nicely laid out and there were plenty of places to sit in the hotel and the spa was lovely too
Carol-anne
2024년 8월
It was very clean and was very conveniently located next to public transportation. Rooms were clean with modern decor and excellent food and service. Very helpful and polite staff who helped us with restaurant booking in Lake Como and recommended places to visit and gave us tips to maximise our stay
Ardhanariswara
2024년 4월
Loved the hotel and pool area outside was fantastic staff were fantastic and gave us so much information about how to see local attractions and bus ferry times etc
Uways
2023년 8월
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